{ Support } — Moverport App
Moverport Mobile App Support
Welcome to the Moverport Support Page. This page is dedicated to assisting users of the Moverport Mobile Application (Vehicle Shipping Tracking to Sabah, Sarawak, and Peninsular Malaysia). If you experience any technical difficulties, booking inquiries, or tracking issues, our team is here to help.
How to Contact Our Support Team
You can reach our customer support through the following official channels:
-Support Email: support@moverport.com
-Phone / WhatsApp: +6011-6097 9168 / +6014-7083 872
-Operating Hours: Monday - Friday (9:00 AM - 5:00 PM GMT+8) Closed on Public Holidays
Common Issues We Can Help You Resolve:
- Account & Login Issues: Assistance with password resets, registration errors, or invoice activation.
- Shipment Tracking Problems: If your vehicle status (Confirmed, Shipped, Arrived) is not updating in real-time.
- Billing & Booking Enquiries: Issues regarding official invoices, payment confirmations, or marine insurance.
- Account Deletion Requests: Instructions or support on how to permanently delete your user account and data from our system.
We are committed to responding to all inquiries within 1 to 3 business days. Thank you for using Moverport!
